What should a pharmacy technician do if they are unsure about a prescription?

In situations where a pharmacy technician is uncertain about a prescription, consulting with a pharmacist for clarification is the appropriate course of action. Pharmacists possess the necessary training and expertise to review prescriptions and assess their accuracy, safety, and appropriateness for the patient. This collaboration ensures that any ambiguities or potential issues are adequately addressed, safeguarding patient health and compliance with legal standards.

Transcribing the prescription without clarification could lead to dispensing errors, which could endanger patient safety and involve the pharmacy in legal complications. Ignoring the prescription or assuming it does not concern the technician would violate the technician’s professional responsibilities and jeopardize patient care. While seeking help from another technician may seem like an option, it is not advisable since technicians may not have the necessary qualifications or authority to interpret prescription details correctly. Therefore, the correct action is to consult with a pharmacist, who is trained to handle such queries effectively.